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Golf: No Metrics (live)(TT)

Troubleshooting Tree

Certain things need to happen for the sensor to capture swings. Here are some reasons why your swing may not be captured:



Decision Tree
  • Yes
  • No
  • Add Button
  • Yes
  • No
  • Add Button
  • Yes
  • No
  • Add Button
  • Yes
  • No
  • Unsure
  • Add Button
  • Yes
  • No
  • Add Button

Was the correct mode of swing type selected?


  • Yes
  • No
  • Unsure
  • Add Button
  • Putting
  • Short Game
  • Bunker
  • Full Swing
  • Add Button
  • Yes
  • No
  • Add Button
  • Yes
  • No
  • Add Button
Any type of swings that doesn’t match our swing signature or incomplete swing will not register in the system. 
  • Yes
  • No
  • Add Button
  • Yes
  • No
  • Add Button
When putting, Swing Speed can’t be over 14 mph.
  • Yes
  • No
  • Add Button
This was the last step of troubleshooting the issue. Please contact customer support if still having issues at https://blastmotion.com/about/contact-us/Please have username (email address) and sensor serial (top & bottom) number available.
Please complete the reset of the sensor by the instruction below. After completion test the sensor again. 

Reset Sensor 

  • To reset your sensor tap the hamburger icon on the Home screen to go to the Main Menu
  • Tap My Sensors
  • Move your sensor to wake the unit and connect to the app
  • Tap the arrow > to the right of your sensor to open the Sensor Details page 
  • Scroll to the bottom and select Reset your sensor
  • The sensor will disconnect and begin to flash red
  • Once the sensor Reset has completed the unit will reconnect back to the device
  • This process takes roughly 45 seconds 






Any type of quick strokes where the sensor isn’t pausing between the strokes will created invalid strokes or missing strokes. Please make sure to pause two or three seconds between strokes. 

When putting, the ball must travel at least a foot.  

  • Yes
  • No
  • Add Button
  • Yes
  • No
  • Add Button
This was the last step of troubleshooting the issue. Please contact customer support if still having issues at https://blastmotion.com/about/contact-us/Please have username (email address) and sensor serial (top & bottom) number available.
Please complete the reset of the sensor by the instruction below. After completion test the sensor again. 

Reset Sensor 

  • To reset your sensor tap the hamburger icon on the Home screen to go to the Main Menu
  • Tap My Sensors
  • Move your sensor to wake the unit and connect to the app
  • Tap the arrow > to the right of your sensor to open the Sensor Details page 
  • Scroll to the bottom and select Reset your sensor
  • The sensor will disconnect and begin to flash red
  • Once the sensor Reset has completed the unit will reconnect back to the device
  • This process takes roughly 45 seconds 






Any type of quick swings where the sensor isn’t pausing between the swings will created invalid swings or missing swings. Please make sure to pause two or three seconds between swings. 
  • Yes
  • No
  • Add Button
  • Yes
  • No
  • Add Button

This was the last step of troubleshooting the issue. Please contact customer support if still having issues at https://blastmotion.com/about/contact-us/Please have username (email address) and sensor serial (top & bottom) number available.

Please complete the reset of the sensor by the instruction below. After completion test the sensor again. 


Reset Sensor 

  • To reset your sensor tap the hamburger icon on the Home screen to go to the Main Menu
  • Tap My Sensors
  • Move your sensor to wake the unit and connect to the app
  • Tap the arrow > to the right of your sensor to open the Sensor Details page 
  • Scroll to the bottom and select Reset your sensor
  • The sensor will disconnect and begin to flash red
  • Once the sensor Reset has completed the unit will reconnect back to the device
  • This process takes roughly 45 seconds 




Any type of quick swings where the sensor isn’t pausing between the swings will created invalid swings or missing swings. Please make sure to pause two or three seconds between swings. 
  • Yes
  • No
  • Add Button
  • Yes
  • No
  • Add Button
  • Yes
  • No
  • Add Button

This was the last step of troubleshooting the issue. Please contact customer support if still having issues at https://blastmotion.com/about/contact-us/Please have username (email address) and sensor serial (top & bottom) number available.

Please complete the reset of the sensor by the instruction below. After completion test the sensor again. 


Reset Sensor 

  • To reset your sensor tap the hamburger icon on the Home screen to go to the Main Menu
  • Tap My Sensors
  • Move your sensor to wake the unit and connect to the app
  • Tap the arrow > to the right of your sensor to open the Sensor Details page 
  • Scroll to the bottom and select Reset your sensor
  • The sensor will disconnect and begin to flash red
  • Once the sensor Reset has completed the unit will reconnect back to the device
  • This process takes roughly 45 seconds 





Any type of quick swings where the sensor isn’t pausing between the swings will created invalid swings or missing swings. Please make sure to pause two or three seconds between swings. 

Any kind of chips or soft shots usually will not be reaching speeds of 30 mph to register swings. Please make sure when connected to Full Swing that the swings are full swing. 

Please Tap on the mode of swing to be taken. Select from the following options: 


Golf Modes Supported

  • Putting – same putting support as Blast Golf 4.8
  • Full Swing – same full swing support but more accurate
  • Short Game (new) – any 75 yards and under shots
  • Bunker (new) – any shot from a bunker with club-to-sand impact


  • Requires a subscription to Blast Connect (Short Game & Bunker) and Blast Golf Gen 3 sensor.



How to change mode


  1. On the Home screen, tap on Golf Modes Selector.
  2. Tap on Golf Modes.
  • Putting
  • Full Swings
  • Short Game
  • Bunker
  • Tap on one of the modes.

Please Tap on the mode of swing to be taken. Select from the following options: 


Golf Modes Supported

  • Putting – same putting support as Blast Golf 4.8
  • Full Swing – same full swing support but more accurate
  • Short Game (new) – any 75 yards and under shots
  • Bunker (new) – any shot from a bunker with club-to-sand impact


  • Requires a subscription to Blast Connect (Short Game & Bunker) and Blast Golf Gen 3 sensor.



How to change mode


  1. On the Home screen, tap on Golf Modes Selector.
  2. Tap on Golf Modes.
  • Putting
  • Full Swings
  • Short Game
  • Bunker
  • Tap on one of the modes.

Please take additional swings using a golf ball.  Air swings are not supported. 


Certain thing must happen to use the sensor.  One of main items that user must remember is contact is required to get a metric reading from the sensor. The user must make contact with a ball to get metrics.  Air swings will not register a swing. 



Please align the sensor the sensor with the Blast Man Log’s Head with the toe of the club head. 


The alignment of the sensor is very important part utilizing the sensor. The Alignment works as the calibration of the sensor. When placing the standard grip attachment on the grip of the club. Make sure the attachment is flush with the top of the club grip.  Flip the top part of the attachment down so that it sits on top of the sensor. Insert your sensor with blast man logo’s head aligned with the top of the club head. 

 


 


The alignment of the sensor needs to be as close as possible to the top of the club head.  There can be a 5% percentage variance to the left or right.  Anything outside of that and it wouldn’t work.


Please align the sensor the sensor with the Blast Man Log’s Head with the toe of the club head. 


The alignment of the sensor is very important part utilizing the sensor. The Alignment works as the calibration of the sensor. When placing the standard grip attachment on the grip of the club. Make sure the attachment is flush with the top of the club grip.  Flip the top part of the attachment down so that it sits on top of the sensor. Insert your sensor with blast man logo’s head aligned with the top of the club head. 

 


 


The alignment of the sensor needs to be as close as possible to the top of the club head.  There can be a 5% percentage variance to the left or right.  Anything outside of that and it wouldn’t work.


Please select on club need for the mode selected. View selected club to manage the handedness (Right or Left) of the club. 



  • First select a Golf Mode.
  • Next select Just Swing or Just Putt.
  • Tap the My Clubs Section located at the top of the screen.
  • Tap to set the active club.
  • The selected club circle will turn Black and there will be a green circle next to Active.
  • Tap X to go back to the Just Swing or Just Putt view.
  • If a club needs to be created tap the green circle with a plus sign to create a new club.
  • Up to 30 unique clubs can be created and stored.



Please connect the sensor to the app. 


1. From the Analyze screen, tap on Live.
2. Tap on the circle with dash lines in the middle. This can be found on the top right.
3. Shake the sensor by facing the Blast logo towards the ground for two seconds, face the Blast logo towards the sky for two seconds, and repeat until it is connected.
4. Circle will show green when connected with battery level in the middle.



Please make sure you charge the sensor and make sure the sensor’s battery status is greater than 20%.


The proccess of charging the sensor requires the wireless charger, the USB cable, and the sensor. 

 


How to charge sensor


 

  1. Plug the charger cable into the wireless charger micro USB port.
  2. Plug the the other end of the charger into any USB port outlet. 
  3. Place the sensor in the center of the wireless charger where the logo is located with the logo facing up on the sensor. 



  • The completion of the charge should take from about 45 min to an hour. 
  • The sensor battery can last for seven days in standby, but battery life differs based on usage. Normal usage can last from six through eight hours. 



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