Basic Troubleshooting Steps
If you don’t remember your password, please tap on the forgot password option. Type in your email address and a link will be sent to your email address. Click on the link to open a web page to be able to reset the password. Once complete you can try to log in again with your user name and password.
How to reset the password
If you are still having receive the email. Please check your spam, junk, or deleted email folder. The email link message come though within first 1-3 minutes. If you still don’t see the message, please contact customer support.
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