Menu

Password Reset

Basic Troubleshooting Steps

If you don’t remember your password, please tap on the forgot password option.  Type in your email address and a link will be sent to your email address. Click on the link to open a web page to be able to reset the password.  Once complete you can try to log in again with your username and password.

 

 

How to reset the password

 

  • Open the blast app. 
  • Tap on “Sign in here.” 
  • Tap on the “Forgot Password.”
  • Type in E-mail (Username) and tap on the “Reset Password” button to get a reset link sent to the email address.
  • Open up the email and select the link or copy and paste the following link into your browser.
  • On the reset screen type your Email, Password and Confirm Password and tap on the “Reset” button.
  • Log into your account again.

 

If you are still having to receive the email. Please check your spam, junk, or deleted email folder.  The email link message comes through within the first 1-3 minutes. If you still don’t see the message, please contact customer support. 

We've got your back!

Can’t find what you’re looking for in our help docs? Get in touch with our all-star support team.