The charger provides the detail indicator of the status of the device. If having issues with the charger there are a few things to review.
- When the charger is plugged into a USB, look for the red LED light to show. If the light is off, try a different USB port.
- The charger LED Light is on, but charger sensor isn’t flashing. Make sure the sensor logo is face up on the center of the charger with the logo up.
- Make sure to charge the sensor for 45 – 60 min. The sensor should be flashing after moving it around if the sensor has been activated previously.
If your sensor and charger are still not working, please contact customer support.