App Issues

Basic Troubleshooting Steps

If you experience any irregular performance form the app you make be experiencing app issues. These issues usually don’t have feature setting that would correct the issue. Here are some basic steps you can take. 


  • Force Closing the app and opening the app again.
  • Logging out of the app and logging back in the app. 
  • Close any running programs in the background. 
  • Power cycling your device. 
  • Deleting the app and reinstalled. (Please backup before deleting)


If still have issue after complete the options. Please contact customer support. 

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