Menu

App Issues

Basic Troubleshooting Steps

If you experience any irregular performance from the app you make, be experiencing app issues. These issues usually don’t have a feature setting that would correct the issue. Here are some basic steps you can take. 

 

  • Force Closing the app and opening the app again.
  • Logging out of the app and logging back in the app. 
  • Close any running programs in the background. 
  • Power cycling your device. 
  • Deleting the app and reinstalled it. (Please backup before deleting)

 

If still have issues after completing the options. Please contact customer support. 

We've got your back!

Can’t find what you’re looking for in our help docs? Get in touch with our all-star support team.