App Issues

Basic Troubleshooting Steps

If you experience any irregular performance from the app you make, be experiencing app issues. These issues usually don’t have a feature setting that would correct the issue. Here are some basic steps you can take. 


  • Force Closing the app and opening the app again.
  • Logging out of the app and logging back in the app. 
  • Close any running programs in the background. 
  • Power cycling your device. 
  • Deleting the app and reinstalled it. (Please backup before deleting)


If still have issues after completing the options. Please contact customer support. 

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