The warranty process is started after the conclusion of troubleshooting. Our customer support team will identify the product has warrant issues. They will review the product’s activation date to verify within the warranty. The instructions will be provided for the returning of the product back to Blast Motion and the return of the warranty replacement. 

• The RMA number is created by the customer support team. 
• A QR code will be emailed from stamps.com to you for returning the warranty item.
• Make sure to place the warranty item or items only in the shipping envelope,
• Once we receive the item or items, they will be inspected.
• The new warranty will be shipped out.  It takes around 3-5 business days to receive.

*USA customers only.